FAQ

Q1: Do you ship internationally? Yes, we are delighted to offer international shipping. Shipping costs and delivery times vary depending on the destination. Please check our shipping policy for more details.

Q2: How can I track my order? Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number on our website to track the status of your shipment.

Q3: What is your return and exchange policy? We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition, unworn and with tags attached. Please visit our return and exchange policy page for more information.

Q4: Can I modify or cancel my order after placing it? We strive to process orders quickly. If you need to modify or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request, but we cannot guarantee changes once an order is processed.

Q5: How often do you release new collections? We regularly update our collection to reflect the latest trends in modest fashion. Stay tuned to our website and follow us on social media for updates on new arrivals.

Q6: How can I contact customer service? Our customer service team is here to help! You can reach us via email at contact@aishathreads or through our website's contact form We're available from 9 am to 5 pm, Monday to Friday.